.hs-launcher{position:fixed;right:24px;bottom:24px;width:56px;height:56px;border-radius:50%;border:none;background:#111;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:0 6px 20px #00000040;z-index:9999;transition:transform .15s ease}.hs-launcher:hover{transform:scale(1.06)}.hs-launcher-close{font-size:28px;line-height:1}.hs-chat-window{position:fixed;right:24px;bottom:92px;width:360px;max-width:calc(100vw - 32px);height:520px;max-height:calc(100vh - 120px);background:#fff;border:1px solid #e5e5e5;border-radius:16px;box-shadow:0 12px 40px #0000002e;display:flex;flex-direction:column;overflow:hidden;z-index:9998;font-family:system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif}.hs-chat-header{display:flex;align-items:center;gap:10px;padding:14px 16px;border-bottom:1px solid #ececec;background:#fafafa}.hs-status-dot{width:10px;height:10px;border-radius:50%;background:#c4c4c4;flex-shrink:0}.hs-status-dot.hs-connecting{background:#e6a817}.hs-status-dot.hs-ready{background:#2ebd59}.hs-status-dot.hs-error{background:#d64545}.hs-chat-title{display:flex;flex-direction:column;line-height:1.2}.hs-chat-title strong{font-size:15px;color:#111}.hs-chat-title span{font-size:12px;color:#767676}.hs-close{margin-left:auto;border:none;background:none;font-size:22px;color:#999;cursor:pointer;line-height:1;padding:2px 6px}.hs-close:hover{color:#333}.hs-chat-body{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:#fff}.hs-note{text-align:center;color:#8a8a8a;font-size:13px;margin:8px 0}.hs-error-note{color:#d64545}.hs-row{display:flex;flex-direction:column}.hs-from-user{align-items:flex-end}.hs-from-agent,.hs-from-system{align-items:flex-start}.hs-bubble{max-width:82%;padding:10px 14px;border-radius:16px;font-size:14px;line-height:1.45;white-space:pre-wrap;word-break:break-word}.hs-from-agent .hs-bubble{background:#f2f2f2;color:#191919;border-bottom-left-radius:6px}.hs-from-user .hs-bubble{background:#111;color:#fff;border-bottom-right-radius:6px}.hs-from-system .hs-bubble{background:#fdf0f0;color:#a33636;font-size:12.5px}.hs-chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}.hs-chip{border:1px solid #c9c9c9;background:#fff;color:#222;border-radius:999px;padding:6px 12px;font-size:13px;cursor:pointer}.hs-chip:hover{border-color:#111}.hs-typing{display:flex;gap:4px;align-items:center}.hs-typing span{width:7px;height:7px;border-radius:50%;background:#a9a9a9;animation:hs-blink 1.2s infinite ease-in-out}.hs-typing span:nth-child(2){animation-delay:.15s}.hs-typing span:nth-child(3){animation-delay:.3s}@keyframes hs-blink{0%,80%,to{opacity:.25}40%{opacity:1}}.hs-chat-footer{display:flex;gap:8px;padding:12px;border-top:1px solid #ececec;background:#fafafa}.hs-chat-footer input{flex:1;border:1px solid #d6d6d6;border-radius:999px;padding:10px 16px;font-size:14px;outline:none;background:#fff;color:#111}.hs-chat-footer input:focus{border-color:#111}.hs-send{width:42px;height:42px;border-radius:50%;border:none;background:#111;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;flex-shrink:0}.hs-send:disabled{background:#ccc;cursor:default}@media(max-width:480px){.hs-chat-window{right:16px;bottom:88px;height:70vh}}